Built In Central Vacuums, AirMaster, FloMaster, ModernDay and SilentMaster. Certain Specialty Residential and Commercial Vacuums, Air-Way, Lindhaus, Riccar, SEBO and Titan Vacuums
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10.31.2024

Our Commitment to Your Privacy

This site is hosted by Turbify formerly Verizon Small Business Essentials, formerly Yahoo Small Business. Please check the Yahoo! security & privacy information. Your security & privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns. We also follow the same guidelines as yahoo located above. Please note: This site no longer has order registration available at this time.

What Information Is Collected:

As part of the order process, the following information is collected from shoppers:

Name Shipping address Billing address Email address Phone number Credit/Debit Card Information

This is so important. When you place an order, please give us the billing address where the cards bill is sent, otherwise your payment can be declined. This is all about security which is extremely important these days. If you would prefer to place your order directly, please don't hesitate to contact us via phone.

How That Information Is Used:

To fill an order, to contact buyers if they have questions, or to send emails that a product has been sold out.

Our Commitment. The Security of Your Data: Only authorized personnel has access to customer information. And no information will be released to anyone of course with the exception of the law.

Built In Central Vacuums, Cirrus, Evolution vacuum parts, FlowMaster, GV backpack parts, Lindhaus vacuums, Miracle Mate parts, MVAC, Patriot Home Defense system, Prolux vacuum parts, Riccar, Sebo, SilentMaster vacuums.

By placing an order, you agree to the terms set forth below.

Shipping Information:

We will ship merchandise within 1-3 business days of when the order is received and payment funded, unless for whatever reason we are waiting on that product which we will notify you of those circumstances. With some items it may be 7 business days to ship to you. Typically, your merchandise will be delivered within 3-5 business days depending on your location. We primarily USPS but may ship UPS or Fed X. Please advise us if you have a PO Box as the United States Postal Service does not deliver to physical addresses when a customer has a PO Box. In that case the product is shipped back to us, you then will be charged for the original shipping to you. In some cases, merchandise will be shipped to you with your signature required. If you are unavailable the parcel will be held by USPS for 15 days. If you don't pick it up at USPS office within that time, then the parcel will be sent back. In this situation you will be charged for the original shipping to you as this is not our responsibility, and the free shipping is void. Our responsibility is confirmation that you have received the merchandise. Also, USPS delivers to the address stated. USPS knows when, time, etc., that the carrier has delivered. Once merchandise is delivered to your address it your responsibility for security. If your address is not secure, that is not our responsibility.

Refund, Returns and Cancellation Policies: No returns on electrical parts. If the wrong item was sent or was defective, we will replace it. If you don't want a replacement, then the original shipping to you will be subtracted from the refund amount as we did our best to resolve the situation. If the wrong part was ordered by you, we will accept the return, but you are responsible for the original shipping charges to you as well as shipping back to us. In these situations, please contact us for return, replacement or cancellation. If we are given the incorrect address your order was shipped then returned to us, this is the customers responsibility to pay the original shipping charge as well as the new shipping charge.

Cancellations: Once your order is placed, please contact us by phone to cancel otherwise the order will be shipped. Once we have shipped the order it cannot be cancelled, rerouted or refused. In those situations, the customer agrees to pay the original shipping charges to and then back to us. We again offer free shipping but if for any reason you cancel the order, send it back, do not sign for it, etc., we then charge shipping costs to you for reimbursement to us as well as potential restocking & handling fees at our discretion.

Refund and above cancellations continued: Credit will be performed within 2 business days after we have received the merchandise and is inspected for acceptable return condition. If the item is damaged in shipping that becomes a situation between the customer and the shipping company. If you have an issue with USPS, UPS or Fedex, again that becomes an issue between you and them. We have done our part, this becomes a situation you have to address. All refunds need to be requested within 30 days of your order date.

BRANDS: Most merchandise may state whether or not the merchandise is the original manufacturer's brand or made by another manufacturer. Other manufacturer's we use such as DVC, Envirocare, Dustcare, Cleveland Wood and a few others are of same quality or in most cases these days, a higher quality.

Brand information: This website has no affiliation, endorsement, sponsorship, and has no intent of infringement, ETC., regarding the following companies, Aerus, Airstorm, Air-Way Sanitizor, Bissell, Bosch, Dirt Devil, Electrolux, Filter Queen, Health-Mor, Hoover, Kenmore, Kirby, Miracle Mate, Miele, Nilfisk, Oreck, Patriot, Prolux, Rainbow/Rexair, Regina, Samsung, Shop Vac, Tristar, Windsor, or any others we may have missed that are registered trademarks, etc.

Contact information:

James Allen Oregon Vacuum Center 45 82nd Drive Suite 45 Gladstone, OR 97027

503.380.9187 oregoncityvacuum@yahoo.com